Shipping policy

Order Processing

All orders are processed within 3–5 business days. Orders are not shipped on weekends or holidays. You will receive a tracking number once your order has shipped.

Shipping Times & Rates

  • We offer free shipping on all orders within the contiguous United States.
  • Estimated delivery is 7–14 business days after processing, depending on your location. Every order ships with tracking.
  • A $30 flat shipping rate applies to Alaska, Hawaii, and selected U.S. outlying areas.

Customs, Duties & Taxes

Our products ship from overseas. In most cases, applicable import duties and taxes are already included in your shipping cost, and no additional fees are collected upon delivery. In the rare event that customs charges do apply, we'll do our best to help resolve them.

Shipping Restrictions

At this time, we are unable to ship to military addresses (APO/FPO/DPO).

Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at hello@kasyovas.com and we will help locate it or arrange a solution.

Contact Us

hello@kasyovas.com